Features

Everything to run an ISP

From the first customer to the thousandth bill, EIMS handles the whole lifecycle — accurately, automatically, and in one place.

Automated Billing

Monthly bills generated on a schedule with package charges, taxes, discounts, arrears and late fees applied automatically. Print A4 invoices or thermal receipts.

Customer Profiles

Every customer with contact, CNIC, area/village, package, internet ID, photos and documents — fully searchable and filterable.

Payments & Ledger

Full and partial payments, surcharges, waivers and voids — each posted to an immutable ledger with who recorded what and when.

Network Automation

Integrate MikroTik to auto-enable or disable customers by payment status, manage PPPoE / simple-queue bindings, and sync usernames.

Reports & Insights

Income, outstanding, package-revenue and ledger reports with date ranges and CSV export — know exactly where you stand.

Roles & Permissions

Granular permissions per staff member. Cashiers, managers and admins each see only what they should.

Multi-Tenant Isolation

Every ISP gets its own isolated subdomain and data. Your customers, bills and settings never mix with anyone else's.

Bill Delivery

Email bills to customers and show a centralized announcement on bills, dashboard and emails.

Configurable

Bill number formats, due days, late-fee rules, tax and discount presets, receipt widths — tune EIMS to your business.

Billing that runs itself

Set your packages and rules once. EIMS generates every customer's bill each cycle, applies taxes and discounts, tracks arrears, and produces a clean printable invoice — so month-end is minutes, not days.

  • Scheduled auto-generation
  • Taxes, discounts & late fees
  • A4 invoice + thermal receipt
  • 12-month bill history

Payments you can trust

Record cash, online or partial payments with surcharges. Every transaction posts to a tamper-evident ledger, so your books always reconcile and nothing goes missing.

  • Full & partial payments
  • Surcharge & waiver handling
  • Immutable audit ledger
  • Payment proof uploads

Your network, on autopilot

Connect your MikroTik routers and let payment status drive access. Overdue customer? Auto-disabled. Paid up? Instantly restored — no manual toggling.

  • MikroTik integration
  • Auto enable / disable
  • PPPoE & simple-queue
  • Username sync

Ready to modernize your ISP?

Join EIMS and take control of billing, customers, and growth — free to start.