Features

Everything to run an ISP

From the first customer to the thousandth bill, EIMS handles the whole lifecycle — accurately, automatically, and in one place.

Automated Billing

Monthly bills generated on a schedule with package charges, taxes, discounts, arrears and late fees applied automatically. Print A4 invoices or thermal receipts.

Customer Profiles

Every customer with contact, CNIC, area, package, internet ID, photos and documents — fully searchable and filterable.

Payments & Ledger

Full and partial payments, surcharges, waivers and voids — each posted to an immutable ledger with who recorded what and when.

Network Automation

Integrate MikroTik to auto-enable or disable customers by payment status, manage PPPoE / simple-queue bindings, and sync usernames.

Reports & Insights

Income, outstanding, package-revenue and ledger reports with date ranges and CSV export — know exactly where you stand.

Roles & Permissions

Granular permissions per staff member. Cashiers, managers and admins each see only what they should.

Multi-Tenant Isolation

Every ISP gets its own isolated subdomain and data. Your customers, bills and settings never mix with anyone else's.

Bill Delivery

Email bills to customers and show a centralized announcement on bills, dashboard and emails.

Configurable

Bill number formats, due days, late-fee rules, tax and discount presets, receipt widths — tune EIMS to your business.

Billing that runs itself

Set your packages and rules once. EIMS generates every customer's bill each cycle, applies taxes and discounts, tracks arrears, and produces a clean printable invoice — so month-end is minutes, not days.

  • Scheduled auto-generation
  • Taxes, discounts & late fees
  • A4 invoice + thermal receipt
  • 12-month bill history

Payments you can trust

Record cash, online or partial payments with surcharges. Every transaction posts to a tamper-evident ledger, so your books always reconcile and nothing goes missing.

  • Full & partial payments
  • Surcharge & waiver handling
  • Immutable audit ledger
  • Payment proof uploads

Your network, on autopilot

Connect your MikroTik routers and let payment status drive access. Overdue customer? Auto-disabled. Paid up? Instantly restored — no manual toggling.

  • MikroTik integration
  • Auto enable / disable
  • PPPoE & simple-queue
  • Username sync

Ready to modernize your ISP?

Join EIMS and take control of billing, customers, and growth — free to start.